Privacy Policy

Last Updated: October 2026

AIM Surgical respects your privacy and is committed to protecting the personal information you provide when using our website, requesting information, or purchasing our products.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping information
• Company or organization details
• Order and transaction information
• Product inquiries and communications
• Information you voluntarily submit through contact or inquiry forms

We may also collect basic technical information such as browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders
• Respond to inquiries and customer-service requests
• Provide product information and quotations
• Communicate about orders and services
• Improve our website and customer experience
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Payment Information

Where payments are processed through third-party payment providers, payment information may be handled directly by those providers according to their own privacy policies and security practices.

AIM Surgical does not need to retain complete payment-card information when it is processed securely through an authorized payment provider.

4. Sharing of Information

We do not sell or rent your personal information.

Information may be shared with trusted service providers when necessary to operate our business, such as payment processors, shipping providers, hosting providers, technology providers, or customer-service partners.

We may also disclose information when required by law, regulation, legal process, or to protect our rights and website security.

5. Cookies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Understand website traffic
• Remember user preferences
• Improve website performance
• Support analytics and marketing activities where applicable

You can manage cookie settings through your browser, although disabling certain cookies may affect website functionality.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. AIM Surgical is not responsible for the privacy practices, security, or content of those external websites. We recommend reviewing their privacy policies separately.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact AIM Surgical using the contact information provided on our website.

10. Policy Updates

AIM Surgical may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised Last Updated date.

11. Contact Us

For privacy questions or requests, please contact AIM Surgical through the contact information available on our website.